Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By accessing or using our services, you consent to the practices described in this policy.

1. Company Information

Company Name: [To Be Provided]
Company Address: [To Be Provided]
Contact Email: support@cherixa.com

This website is operated by Cherixa (“we,” “us,” or “our”).

2. Information We Collect

We collect personal information to operate our website, process orders, and improve your shopping experience. The information we collect may include the following:

(1) Information You Provide Directly

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by third-party payment providers)
Messages, inquiries, or communications sent to our customer service team

(2) Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

IP address
Device type, browser type, and operating system
Pages visited and browsing behavior
Referring URLs
Cookie data and similar tracking technologies

(3) Payment Information

We do not store full payment card details. All payments are processed securely through third-party payment processors that comply with industry security standards.

3. How We Use Your Information

Your information may be used for the following purposes:

Processing and fulfilling orders
Arranging delivery and providing shipping updates
Improving website functionality and user experience
Detecting and preventing fraud or unauthorized activity
Sending transactional or service-related notifications
Responding to customer service inquiries
Complying with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

Cookies help us to:

Remember user preferences
Provide relevant and personalized content
Monitor site traffic and usage patterns
Improve website functionality and performance

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

5. Third-Party Services

We may share necessary information with trusted third-party service providers that assist us in operating our business, including:

Payment processors (e.g., PayPal, Stripe)
Shipping and logistics providers
Fraud prevention and security services
Analytics providers (e.g., Google Analytics)
Website hosting and technical service providers

These third parties are authorized to use your information only as necessary to perform their services and are contractually obligated to protect your data.

6. Data Protection & Security

We implement reasonable and industry-standard security measures to protect your personal information, including:

Secure data transmission using SSL encryption
Restricted internal access to personal data
Ongoing system monitoring and security updates

While we take appropriate precautions, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your information to the fullest extent possible.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

When personal information is no longer needed, it will be securely deleted or anonymized.

8. Your Rights

Depending on applicable laws in your region, you may have the right to:

Access your personal information
Request corrections to inaccurate data
Request deletion of your personal data
Opt out of marketing communications
Request a copy of the data we hold about you

To exercise any of these rights, please contact us at support@cherixa.com.

9. Children’s Privacy

Our website is not intended for use by individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. International Data Transfers

Your personal information may be transferred to and processed by servers or service providers located in countries other than your own.

By using our website and services, you consent to the transfer and processing of your information in these locations in accordance with this Privacy Policy.